by Shauna Wright.
Subtitled How to Avoid Scams and Escape Bad Deals, this book covers all the basics
of online buying and selling — even if you never use eBay. Covering areas such as
bidding, payment, packaging, shipping, problems with other site members, scammers,
and the law, this book has the information and practical solutions to help buyers and
sellers online period.
While the personal experiences, facts, dilemmas, problem solving, advice, and step-
by-step resources are based on eBay itself, all of the information can be applied to
make all online consumers safe and savvy.
Since a good portion of the book focuses on using PayPal (now owned by eBay) and
your rights (as both seller and buyer), those who shop and sell anyplace on the web
will be able to glean something. Even veteran sellers and the most experienced buyers
will learn much about who is protected, how they are protected, when you think you
have protection but you don’t, and what you can do to rectify problems.
Newbies will benefit the most from this book as the author walks the reader through
each click to report, file, claim and request at eBay. And with the free 45-day online
edition received with the purchase of the book, information is updated regularly.
These updates on changed policies and procedures are a boon for advanced users as
The author, Shauna Wright, has been both a buyer and a seller since 1997, earning her
the right to staff at eBay’s Answer Center. She also has a degree in criminology,
which explains the book’s message of personal responsibility. Wright is also the co-
founder of WhoWouldBuyThat.com, which accounts for the book’s light-hearted
humorous style, that makes the book fun and easy to read.
If you’re a newbie, or feeling too threatened become a newbie, this book will make
you aware of the pitfalls so that you can avoid them — or at least help you get out of
them. If you’re an experienced eBayer, or online buyer and seller, reading Don’t Get
Burned on eBay will have you better prepared to forge ahead.